Shumani Industrial Equipment

Support

Customer Support
Beyond Expectations

With up to 98% Uptime Guaranteed on all equipment

24/7 After Sales Service and Support

We provide support to our customers 24 hours a day, 7 days a week. We’re here to ensure that your machines are always operating at their maximum capacity with the lowest possible downtime. Our dedicated team is on hand to answer your technical and service questions.

Service & Maintenance

As part of our commitment to service excellence, Shumani has employed a team of experienced and highly trained technicians to perform servicing and maintenance on all our machines. We have a national footprint across the country from Limpopo to the Western Cape. Distribution and servicing for reputable global brands demands that we have only the best technicians available to perform repairs and maintenance. Included in our repairs and maintenance service offering:
      • Professionally trained and highly experienced technicians available 24/7
      • Lowest possible downtime with access to fully stocked parts store
      • 24/7 technical support
Our aim is to provide you with cost-effective service options on these quality machines with the lowest possible downtime.

Parts

A fully equipped Parts Department offers the complete range of genuine spare parts to our customers. Ensuring true value for money – all spare parts are not only quality guaranteed, but also competitively priced.

Genuine parts and accessories are designed, engineered and manufactured to ensure optimal functionality, reliability and machine longevity. The cost for a part vs the cost for machine downtime is significant and that’s why our technical and parts teams are here to help and support you 24/7.

Workshop for customized solutions

Our Workshop in Chloorkop caters for all your customized requirements to enhance or modify equipment to suit your operational or functional requirements.

If you want to find a detailed summary of all the solutions we offer, download our brochure

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