Customer Support
24/7 After Sales Service and Support
We provide support to our customers 24 hours a day, 7 days a week. We’re here to ensure that your machines are always operating at their maximum capacity with the lowest possible downtime. Our dedicated team is on hand to answer your technical and service questions.
Service & Maintenance
As part of our commitment to service excellence, Shumani employs a team of highly trained technicians to service and maintain our machines nationwide, from Limpopo to the Western Cape. We ensure top-quality repairs and maintenance for reputable global brands by offering:
- 24/7 access to professionally trained and experienced technicians
- Minimal downtime with a fully stocked parts store
- Around-the-clock technical support
Our goal is to provide you with cost-effective service options, ensuring the lowest possible downtime for your quality machines.
Genuine Parts & Accessories
A fully equipped Parts Department offers a complete range of genuine spare parts to our customers. Ensuring true value for money – all spare parts are not only quality guaranteed but also competitively priced.
Genuine parts and accessories are designed, engineered and manufactured to ensure optimal functionality, reliability and machine longevity.
The cost for a part vs the cost for machine downtime is significant and that’s why our technical and parts teams are here to help and support you 24/7.