The successful candidate will maintain debtor’s accounts, collections of cash and credit accounts, invoices, remittances, and handling of debtor’s queries

Responsibilities:

• Allocate all Accounts Receivable payments timeously.
• Respond to all enquiries from customers and escalate to relevant departments as required.
• Apply basic accounting knowledge and techniques to all areas of work.
• Identify and resolve errors and discrepancies.
• Filing of reconciliations, remittance advices and daybooks.
• Process new credit applications and credit limit increase requests and send to Head Office for approval.
• Professional handling of customers
• Proactively manage debt collection on assigned portfolio of accounts.
• Reconcile accounts and obtain remittance advices of daily payments as received from debtors, to facilitate and ensure the accurate processing thereof.
• Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology monthly and periodically as requested.
• Agree payment plans with customers and ensure that they are adhered to through effective follow-up.
• Resolution of queries to facilitate payments from customers.
• Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction.
• Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts.
• Ensure that all prepared communications are accurately recorded/documented in a timely manner.
• Preparing weekly Age Analysis/ progress reports on the credit control/telephone collection follow-ups.
• Assisting other credit controllers (team relief during leave periods).
• Assist in ad-hoc duties from time to time as required.

Qualifications and Competencies Required:

• Minimum Matric/Grade 12 accounting required.
• A minimum tertiary qualification will be required: Certificate in Credit Management (Level 3 or 4)
• 5 years or more relevant working experience
• Experience in the Rental Industry (equipment) will be an advantage
• Excellent knowledge of accounting principles.
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Autoline / Kerridge would be an advantage
• Ability to communicate effectively – verbal and written
• Ability to cope under pressure and troubleshoot where necessary.
• Trustworthy and honesty in the handling of cash or finances.
• Accuracy in execution.
• Attention to detail.
• Self-reliant
• Self-motivated.
• Be a team player as well as work independently.
• Time management.
• Accountability and dependability.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.