Service Administration Manager Grany Letswalo ensures 98% uptime of all industrial equipment
29 July 2021: Well-known for its superior customer service, Shumani Industrial Equipment prides itself on the fact that it guarantees a 98% uptime and a maximum three-hour response time for its clients. The largest black-owned industrial and construction equipment supplier in South Africa, Shumani has technicians on-site at all of its major client operations.
Its maintenance department is overseen by Service Administration Manager Grany Letswalo, who ensures that all machines are serviced and load tested timeously. She leads a team of service controllers. “Each day is different and has its own challenges, but with the right mindset it has been a walk in the park,” says Grany, who has a Diploma in Financial Management and commenced her career as a Credit Controller.
She has been instrumental in putting procedures in place to ensure a more effective workflow. As a result, the company has grown in leaps and bounds since it was established six years ago by MD Victor Nemukula, who has been at the helm since its inception.
“I lead by example. I involve my team in everything; everyone knows what’s happening in the department. ‘It’s not my job’ doesn’t exist in my office, as together we achieve more. I also believe in my team and always encourage them to push harder,” says Grany.
She is adamant that her gender does not define her capabilities. “The industry doesn’t need to change for women; women must change for the industry. They must allow themselves to move out of the ‘norm’ and try out new career paths,” is her advice on the occasion of Women’s Day on 9 August.
Grany adds: “I am my own role model. I encourage myself and believe in myself, as this is my journey and my book to write.” Her message to women contemplating a similar career path is: “Go for it, as the sky is the limit. The only thing stopping you is yourself.”
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Notes to the Editor
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Shumani Industrial Equipment is an official dealer representing a broad range of quality industrial and construction equipment, including the Goscor Group of Companies products. Shumani, which means “Let’s make it work” in Venda, is a proudly South African black-owned company, managed within the industrial and construction market sectors. The company is responsible for the supply of the Group’s entire range of industrial and construction equipment to the local mining, construction, industrial, warehousing, and manufacturing market sectors. The full support of the Goscor Group of Companies, and access to the Group’s massive pool of expertise and competencies, position Shumani as a trusted level 2 B-BBEE industrial equipment provider committed to exceeding customer expectations.
Phone: 0861 748 6264
Cell: 079 873 9163
Phone: 0861 748 6264
Cell: 082 894 6033